This is HTC's best smartphone of 2017. However, it's not coming to the U.S. Also, it was originally supposed to be the Google Pixel 2 XL. Could the two be connected? Either way, HTC is looking to stay alive moving into 2018, and the U11+ is a step in the right direction! Let's see what they have up their sleeves!
Want to sponsor the next Android Police video? Get in touch: firstname.lastname@example.org.
▶ Circle us on Google+ https://plus.google.com/+AndroidPolice
▶ Follow us on Twitter at http://twitter.com/AndroidPolice
▶ Like us on Facebook at http://www.facebook.com/AndroidPolice
▶ Subscribe to the RSS feed at http://www.androidpolice.com/feed
Background tracks by:
DJ Grumble & LAKEY INSPIRED
The camera is really big issue in HTC..its result is always blurry and time to time quality of camera down graded. Used M8 to U11 but same camera problem. Without addressing camera issue i dont think HTC will stand in market
Warning. Only the HTC U11 (non plus) was released to the United States. HTC did not release the HTC U11+ to the United States. For that reason read this information to learn what you will not obtain.
Never forget HTC customer service and warranty is trash. If you buy this phone and it stops working or malfunctions in any way you are on your own. Go read the reviews of their warranty department.
Speaking from personal experience, my HTC 10 stopped working 4 months after buying directly from HTC usa website. Sent it in for repair, 2 months of them telling me they lost my phone, nothing they can do, and absolute scam type of customer service. When I finally did get a phone after calling and yelling at them everyday and threatening to sue them, they sent me a refurbished HTC 10 not the one I sent them. It had broken gps, broken rear camera that was always blurry, and if you made a phone call there would be a terrible echo that the person you were speaking to would hear.
HTC deserves to die, terrible company terrible management terrible customer service don't be a fool and don't waste your money on them. Also I will say one plus has the same type of bullshit warranty repair system.
The video was really good. I've been a HTC fan since the M7. I think after that this is one phone where they've heard to the users and fixed everything including the battery life. For anyone who has any doubts about their camera, I think they're the best ones out there and I've seen stunning shots captured on the U11. It's quite a shame because I am in Canada where the U11 + is not available. I'd even settle for the U 11 but even that is no available with any of the carriers here. I am a fan of HTC and I think these are some really really good phones. I do look forward to owning one of them soon..
It seems like every 3 or 4 years HTC hits the nail on the head but then falls back into mediocrity and stagnation in the subsequent year. The HTC M8 and this are both amazing phones and I don't why HTC just can't keep the momentum going from year to year.
HTC making all the wrong moves. Why are they still on LCD panels? Why didn't this phone come to the US? Why wasn't it launched along with the U11? This is why the HTC 10 is the last HTC phone I'll ever buy and the reason why I'm typing this comment on my brand new coral blue Samsung Galaxy S9 Plus! 😁😁😁
It's great when you can actually hear a crystal clear voice-over in a video review. I really hate when ppl do reviews with background or white noise. Good editing too.
Been using htc since M7 days. Htc always makes solid phones with great sound for both talking and playback. I used to love Blinkfeed. It had all the news and interesting tweets, I could spend hours reading them. Now with News Republic it's kinda crappy.
Was thinking of getting u11 but decided having longer battery life is worth the slightly bigger screen. Have always stuck to 5 in phones rule to fit my pocket. Usually I'll let months or even a year pass before buying because seriously it's not like you're missing anything. The price would drop considerably by then! And I make sure all my phones lasts me at least 3 years! I can hear ppl gasping now...
The U11+ is the best phone I have owned hands down. I've used the S8+ and Pixel 2 XL and both are inferior. The design to the screen to the software. It's great. Just slap Nova Launcher and you've pretty much got a stock experience. Great phone all around if you can buy it.
This review fails to mention what a scum rip-off company HTC is. My HTC phone has been in warranty repair for over 6 months! And they won't return the phone. Tens of thousands of others are having this same problem. The company does NOT stand by their phones. And there's also no way to get in touch with them... your call goes straight to voice mail, and they never return calls. Call the Federal Trade Commission against HTC (1.202.326.2222). Once they get enough complaints a civil suit can be filed against the company.
I picked mine up a few weeks back and I absolutely love it. Ordered the translucent all the way from Taiwan (UK only gets Ceramic Black). I'm coming from a Nexus 6P which was absolutely perfect in every way. I loved it so much, I kept it for TWO years. Normally I change my phone on a yearly basis.
I thought I'd miss the front facing speakers of the 6P but I don't and it's mostly because of the uSonic earphones. I'd rather them than the speakers because they are absolutely sublime. By FAR the best earphones I have ever used. The bass reproduction is superb and the sound separation of the mids and highs is incredible. Absolutely excellent substitute for when I don't want to wear my large Momentum Wireless headphones. I can definitely see why HTC have made them to work exclusively with HTC hardware.
What absolutely blows my mind is how fast it is. It is rapid and that makes it an absolute pleasure to use. I will disagree with you on the speed of the fingerprint scanner. That also is rapid. I think I might be experiencing it faster than you because I replaced the Sense launcher with the Pixel 2 launcher which is light, refined and extremely fast.
So I went out to a restaurant the other night where the lighting was low and ended up taking a few shots. Out of the all smartphones on the table, the U11+ had by far the best looking photos taken in the low light. So much detail and no graininess.
Also....That translucent back, though. What a pleasure to look at it. Simply glorious.
Anyway, after four weeks of ownership, I'm giving it solid 9.
Htc were my fave phone company but couldn't wait for a decent replacement for the m7 any longer so went to the dark side...Samsung.
Their 1 step forward 2 steps back business model is the problem.
Htc 10 release the only decent colour in the U.S.
Then ditched their own good apps for poor Google alternatives
Stock android is dull as dishwater and Joe public is not interested in it, only tech community
Got rid of usp..front firing speakers, metal cases and 3.5 jack
Then release decent models that no stores stock
And no marketing
This video has sold me on translucent black, which is a feat since almost all videos rave about it but it didn't look that great until this video. Now, if only HTC made any color other than black easily available in EU...
Nice review.HTC's future depends only on the company it self because they will need to take risky decisions ,bald moves and maybe to accept some compromises.HTC U flagship series are the best overall devices on the market,nailing every aspect of what a flagship device should be.The problem is that the new flagships are already knocking on the door and they will be once again forced to deliver because for instanc ife they will place the fingerprint like the S8 no one will buy them if you know what I mean.They need to built on this U11 plus and everything that will implement needs to run smooth.They will need somehow to solve the problems with the carriers and also to think very strong on how will they promote the near future flagship.
I've got the U11 life not too long ago, and I love it. Before this phone I had the HTC M8. Great phone as well, had it for 3+years. My only issue with it is the missing AUX jack but the only reason I need it is to connect my phone to my car to play music, but I got a AUX to USB-c adapter so I don't mind. Great phone, I'm only going to pay 360$ for it as well.
Black fronts are too anonymous and dull for my taste. I see the appeal, but not for me. I want my smartphone to shimmer with elegance, as shimmering smartphones tend to be immune to newer phones getting released. You know that feeling of jealousy after your phone is 6 months old and the honeymoon fades when a brand new smartphone gets released.
The same color and material on the back should be the same for the front.
Examples: Galaxy S6, Note 5, Galaxy S7, Galaxy Note 7, Huawei Mate 10 Pro, Asus Zenfone 3,.
They'll all age gracefully compared to dull front smartphones with the typical black and white colors.
I am surprised that you did not mention the weakest point of the phone which is the display...it is an LCD that is pretty dull and that has one of the lowest brightness out there. I had purchased the HTC U11+ from Hong Kong and I actually returned it because of the lackluster display. If it weren't from the display, I would have acclaimed this as the best phone of 2017, but alas... I bought in 2017 the Pixel 2 (i gave to my son), the Pixel 2 XL that I returned because of blue shift, the Samsung S8+ that I hated because of the bloatware and the fact that the phone was stuttering once in a while, the HTC U11+ that had it all except the display and then got the best phone for the money, which is the OnePlus 5T (128/8 GB) as my main driver.
HTC is garbage. Got a U11, loved it, then tons of small problems. Certain apps crash at least once a day, usb c port gets stuck in headphone mode even when they are unplugged, DAC won't work, fingerprint scanner constantly reads as dirty, and front facing camera basically useless on snapchat. It'd all be forgivable but what ruins the phone is that repairs are all but impossible. 7-9 weeks to repair the USB port to enable the DAC?! If you even get your phone back, so many people on HTC's fb page say they've waited months with no feedback.
protectionism is consumers loss...this phone - not really available with big carriers, worse, Huawei was banned just a few days ago in the US; congrats, Apple and samsung fucks - you can milk your tard customers as much as you want
You don't need it. You have that connector in the box and you can plug any 3.5mm earphones or headphones. Also sound is amazing on this phone especially when you listening music with earphones. Phone is almost perfect.